Hall is the project manager for the National Quality Improvement Center on the Privatization of Child Welfare Services (QIC PCW) and co-project manager of the Kentucky Diligent Recruitment of Families for Children in the Foster Care System: Project MATCH. Seventeen years ago, she began her career in social work as a frontline child protection services worker. Since joining the University of Kentucky College of Social Work Training Resource Center in 2002, she has had the opportunity to direct state-funded programs related to foster and adoptive parent training and support, provide management, oversight, and technical assistance to projects for the QIC PCW, and collaborate with state and university partners on designing an innovative model for the diligent recruitment of resource homes and achieving permanency for children in foster care.

She also teaches two child welfare courses for students who are participants in Kentucky’s public child welfare certification program (PCWCP), a program designed to support the recruitment and retention of child welfare workers and prepare BSW students for public child welfare work. This certification program is a creative partnership between the Cabinet for Health and Family Services and 11 public and private universities with an accredited social work program and serves as a national model for improved child welfare services.